The Library District does not charge fines. However, if your account is delinquent with over $50 worth of material overdue for more than 60 days, your account will be referred to an outside agency for "materials recovery" and a $10 fee will appear on your library account.
Users can suspend one or all of their holds online and then reactivate them later via the My Account page in the Alternate Search Catalog. This system keeps your place in line, so your hold continues to move up in the queue as other holds are filled for other library patrons.
When you are ready for your items, you can activate your holds all at once, or one at a time. Activating the holds individually allows you to control how many items are available for you at one time. For more information, see our tutorial.
If you need assistance, contact your branch, or call the Circulation Department at (352) 334-3950.
Go to the My Account page in the Alternate Search Catalog, log in with your library card number and PIN, click the Holds tab, select holds using the checkboxes at left, and then scroll down to "Activate or Suspend Selected Holds" near the bottom of the page. Use the radio button to choose whether you're suspending or activating the holds. You may select an end date for the suspensions to end automatically, or you may suspend your holds indefinitely by using NEVER for the end date.
For more information, see our tutorial. If you need assistance, contact your branch, or call the Circulation Department at (352) 334-3950.
Go to the My Account page in the Alternate Search Catalog, log in with your library card number and PIN and click the Holds tab. The Status column at right shows dates for any hold that has been suspended with an end date. If it says "Inactive" in this column, your hold has been suspended indefinitely. Active means the hold has not been suspended.
If you need assistance, contact your branch, or call the Circulation Department at (352) 334-3950.
The suspension dates can be changed online using the same steps as when you initially suspended the hold. Select your holds using the checkboxes next to your holds in My Account, click Suspend Selected, and then enter your new suspension end date in the box near the bottom.
When you first receive your library card, your PIN (personal identification number) is the last four digits of your 14-digit card number. For added security, library users are encouraged to change their PINs online. If you forget your PIN, or have any other trouble with your card number or PIN, please email Circulation Services or call (352) 334-3956 for assistance.
Here are some tips:
- Change the PIN associated with your library card number. When you originally get your card, your PIN is the same as the last four digits of your 14-digit library card number. Change your PIN another 4-digit number that you can remember. Do not write the number on your card.
- Alert library staff immediately if you think you lost your library card, by calling Circulation Services at (352) 334-3950. If you call, an alert can be placed on your account so no one else can use it. The next time you visit your library branch, a new card number can be issued, and any holds and checkouts can be transferred to the new card number.
- When using catalog and research computers in the library, be sure to close your web browser window if you access your account. That will log you out and end your catalog session and prevent anyone else from using your account. If you use a library Internet PC, never leave yourself logged in when you leave. Be sure to end your PC Reservation session, which will restart the computer and wipe your personal information.
Links to library account information are listed on the My Account webpage, or simply click Review My Account to view what you have checked out and on hold. You will need your library card number and PIN. If access is denied, please call the Circulation Department at (352) 334-3950 for assistance.
Items can be renewed online or at any library branch. To renew materials online, click Renew My Items. You will need your library card number and PIN. Most items can be renewed up to two times, as long as your account is in good standing and no one else has reserved the items. If you have trouble renewing an item online, call Circulation Services at (352) 334-3950 for assistance.
Please let us know if you have changed your address, phone number or email address. You may use the online form, or call the Circulation Department at (352) 334-3950 if you need assistance. We must have your library card number so we can process your request. Requests via the online form may take up to 48 hours to process.
To change your PIN online, click Change My PIN. If access is denied, please call Circulation Services at (352) 334-3956 for assistance.
The fastest and easiest way is via the AquaBrowser search. A Place Hold button appears next to every item in the search results list. Click the button and be prepared to enter your 14-digit library card number and PIN. Library staff also can assist you with placing holds. Call your branch, or Headquarters Reference at (352) 334-3934.
The library uses an automated phone system called SVA to alert patrons when they have available holds or items that are 2 weeks overdue. This system contacts users more quickly than mailed notices, and helps to save paper and postage. If you would prefer to be contacted by email instead of telephone, please call the Circulation Department at (352) 334-3950.
You can choose which mode you would like, whether by mail, email, or telephone. To conserve resources and cut costs, the library encourages the use of either email or telephone notification. Telephone and email notices also are delivered to you much more quickly than mailed notices. Contact your branch, or call the Circulation Department at (352) 334-3950 to change your notification method.
Library users may call (352) 334-3907 to use our SVA automated telephone system, which provides account access to basic account information. Follow the instructions to listen to your holds and checkouts. Before you call, be prepared to enter your 14-digit library card number and 4-digit PIN.
Items can be returned to any ACLD location, regardless of where they were checked out. Most locations have outside “book drops” accessible 24 hours a day, seven days a week. If you need information about locations of book drops and returning items, call your branch, or the Circulation Department at (352) 334-3950
You must pay for replacement of the item. The Library District no longer accepts replacement copies instead of payment. Patrons must either return the item itself, or pay for the item.
