Who can check out a hotspot?
Alachua County residents with a library card in good standing. Student Library Cardholders cannot check out a hotspot.
Cardholders with no more than five overdue items or $50 in charges are in good standing.
How long can I keep the hotspot?
Hotspots may be checked out for seven days. Hotspots will renew if there are no holds.
How can I put a hotspot on hold?
Put a hotspot on hold using our online catalog by searching for "wifi2go" or by calling your library branch.
Where should I return the hotspot?
Hotspots may be returned to any Alachua County Library District branch or book drop.
How many hotspots can a person check out?
One hotspot per library card.
What if the hotspot is not working?
Make sure the hotspot is fully charged. If you cannot connect to the Internet, check the hotspot’s display for the availability of cellular data service. If the display is dark, press the power button once quickly to wake it. Check the signal strength indicator in the upper-left corner of the screen.
If you have any questions about the operation of the hotspot, call the Alachua County Library District at 352-334-3950 during operating hours
What if I lose it?
You are responsible for costs associated with the loss or damage of the hotspot, micro-USB charger, case, and Quick Start Guide, up to $85 total.
Overdue hotspots will be deactivated after 24 hours. Overdue hotspots will be marked as lost after 30 days and you will be charged up to $85 for the replacement cost of the device and materials.
How many hotspots can I put on hold?
One per library card.
Can Student Library Cards check out a hotspot?