OverDrive Support

If you're having trouble using OverDrive, you can fill out this form below to email us information about the problem. 

Please note: the default PIN/Password is your birth year (for example: 1999), but if you have an email on your record, you can reset it on the main account page using the Forgot your PIN or password?" link.

If you'd like to ask us to add a downloadable eBook or audiobook (in EPUB, Kindle, and/or mp3 format), please fill out our suggest materials form to submit the suggestion to our collections development team.

Under Florida law, emails sent to government accounts are public records. If you're uncomfortable emailing any of this info below, please feel free to call us at 352-334-3940 during Headquarters Library business hours instead.

Your name
What kind of trouble are you having?
A 14-digit number with no spaces or dashes.
A 14-digit number with no spaces or dashes.
What format are you having issues with?
Please describe the problem you are having.
What title or titles are you having issues with?
If you got an error message, please include it here.
Please select the device you are having issues with.
Is your device a Kindle Fire, Nook Color or Nook Tablet? (Does it have a color touch screen?  Can it run apps?)
Software / app
Which app are you having issues with?
Please select the browser you are using.